Working for 16 years with B.I.T on many interesting projects and challanges I always had the feeling of security and excellent organisation, despite being aware of the adversities you have to overcome constantly. .... Brazil is one of the most thriving incentive destinations in the world and I am fascinated how your company always finds an idea to leverage a highlight in the farthest corner of this incredible country.... You do not just want to sell, you have the sensibility to understand the client´s needs and to fulfill them successfully.
Dear Mr. Lengsfeld, I feel it is just time to thank you from all my heart. I do hope that you and your team continue so motivated and that we will have many other projects together in the future. "Muito obrigado!"
Mice Manager Egencia GmbH
Please click here to see the original PDF in German: https://dl.dropboxusercontent.com/u/30348620/Reference%20Leo%20Auer%20Egencia.pdf
For more than 10 years B.I.T is very proud of being the firm travel partners of Kiwi Tours in Munich, Germany. Together, we are a perfect match as quality, transparence and honesty are part of the DNA in both companies' culture. The result is simply wonderful trips to Brazil with clients experiencing an authentic trip perfectly organised from A to Z.
Please do visit their site: http://www.kiwitours.com/suedamerika/brasilien.html
The reason for this email is just to thank you, and more specifically to thank Renata for providing our groups with excellent service. Our clients were ecstatic about Rio and with the amazing service they received from Renata. In fact, Les has been on various school tours before. She is well travelled and she mentioned that she has never encountered more professional services, than the service that Renata offered the group.
Naturally we are only as good as the DMC's we have across the globe, but it takes a really special operations manager to constantly provide service excellence and to continue to go the extra mile for our groups. We are grateful to Renata, you and the rest of the BIT Team for the work you put into our groups."
Lizette Minny, Trendsetters, South Africa
A quick note to say a big thank you again for all your hard work for our recent event. You all went way beyond expectations to make our event a success despite all the hassles we encountered!.
Sovereign Insurance , New Zealand
Vickie Carson - Global Events - 62 pax - Sep 2014
Tous les groupes sont bien rentrés, ravis de leur escapade brésilienne dans son ensemble. Un grand merci à toute l’équipe qui a géré les groupes sur place: Les guides que les clients ont beaucoup apprécié et tout le staff qui se sont assurés du bon déroulement des prestations
1.2.3. Voyages - 160 pax - April 2015
I will never be able to thank either of you enough for all the help and support you provided in preparation for and throughout the conference. I could have never done it without you.
I got several compliments letting me know that this was the best organized event we had ever put together, and the participants were truly thrilled overall with their experience in Brazil.
Several pointed out that they go to these sorts of conferences all the time and they had never seen such a well-managed and well-organized event. They were happy with both content and logistics. This is all due to your incredible work.
You were very professional, thorough and highly reliable. You gave me good advice and good information at all key turning points. Most importantly, you handled several surprises and last minute requests with amazing skill and professionalism. I felt much more comfortable knowing you were there to help me.
Thanks to BIT and all your staff in handling a demanding and complex event.
Wharton Entrepreneurial Programs
Everyone is still e-mailing me with their praise! The guides were all so amazing!
And frankly your service and assistance with this program was absolutely invaluable!
I look forward to working with you again!
Georgia Shoemaker, Expanding Horizons, Tustin, CA
Finalmente hemos finalizado con la Convención de Mapfre y, antes que nada, queríamos decirles GRACIAS!
Hemos encontrado en Bit, a través suyo, el servicios y la ayuda que buscamos en un proveedor, es decir que hemos encontrado un “socio en Rio de Janeiro”.
En todo momento sentimos su apoyo, su gran conocimiento sobre el destino, sus ganas de trabajar, sus ganas de ayudarnos y resolver problemas cuando surgieron, sus propuestas distintas cuando lo necesitábamos. Sinceramente, el balance general da super positivo y nos alegramos de haberlos elegido como proveedores y esto nos da mas ganas (y tranquilidad) para armar futuros eventos en Rio de Janeiro.
NATALIA SPINELLI, Equinoxe, Argentina
We are back at the office and so sad : the sky is grey, the Parisians are not the Brazilians… SAUDADE !!!!!! We really thank you for your commitment and kindness. It was a real pleasure to work with you. Each participant warmly thank everybody for the organization. They will have wonderful ‘souvenirs’ for sure. Thanks a lot for your collaboration, it was a pleasure to work with you for your availability and professionalism. Mission accomplished : customers are happy and they liked Rio. We hope to see you soon in the very near future. Tell me if you come to Paris.
Accentiv Travel - March 2015
Un grand merci à toi et ton équipe pour notre Convention Nationale à RIO. Nos collaborateurs gardent un excellent souvenir, j’ai apprécié ta disponibilté, ton sérieux et ton professionnalisme. Ton équipe était formidable.
B.I.T pour moi: c’est l’excellence .
Bien à toi
"Our big movement to SOUTH AMERICA is the talk of the town at the moment! Your services received a 95% satisfaction ratio of all the customer’s questionnaires. An amazing result. Many thanks for all your support and your team’s input. Look forward to future fruitful cooperation."
Fiona Rodel, Kuoni Group Asia, Hong Kong
"It is my extreme pleasure to recommend B.I.T. and their fantastic travel and event team to anyone visiting Brazil. Your management of the group made the trip a once in a lifetime, memorable trip. I cannot thank you enough for providing our group of 40 Presidents and CEO's of Southern California with a trip that exceeded all prior benchmarks of past President's Retreats. As you were well aware and intimately involved, the logistics required in pulling of a trip like ours with numerous events and outings would be deemed nearly impossible by many, but your attention to detail delivered an experience beyond all of our expectations."
Chad Horning, YPO President's Retreat Event Chair, USA
ICF CONGRESS 2012
Dear Mr. Lengsfeld,
On behalf of the Council of the ICF, we would like to thank you and all of your team for having made our annual Congress an outstanding and marvelous event. In addition to the meticulous organization, operation and budgetary control, everything was done with great affability. Your on-site team assured a hassle-free and successful conference. The feedback that we received from delegates was exceptionally positive, in particular the high standards of your guides and interpreters were highly appreciated. Please accept our best wishes for all your future projects. We look forward working. with you again in the hopefully not too distant future. Sincerely yours,
Thomas Neesen, Secretary General
Renate Mueck, Executive Administrator
Some hundreds of Incentive and Special Interest Groups as well as VIP's and Congress guests, from 2-2000 pax, we have handled over the past decade.
A long list of all our clients could be shown here, but we prefer to pick out just some few, even though we did appreciate each and everyone's visit:
The client’s satisfaction is our main aim. Our passionate work has been rewarded by several organizations and multiple awards: